FAQ
Please see our Care Guide here: https://stickybuns.ca/care-guide/
Please see our instruction video here: https://stickybuns.ca/bake-at-home/
You can pick up your order at our Pick Up Hub located at 621 St. Clair Avenue West, just a couple of blocks west of Bathurst.
We sure do! Depending on the area, the delivery charge is a flat rate of $15 or $30.
- Our $15 delivery area extends throughout the City of Toronto (all postal codes starting with ‘M’).
- Our $30 delivery area includes Mississauga, Oakville, Brampton, Vaughan, Richmond Hill, Markham, and Pickering.
We’ll make sure the delivery of your Sticky order is perfect whether we do it ourselves or use one of our trusted couriers. Our online ordering will guide you through the process to select delivery.
If you live outside of this delivery area, please email orders@stickybuns.ca and we’ll provide a custom delivery quote. If you have any concerns, please contact us.
We take the following precautions in making our gluten free and vegan products:
- ingredients are stored separately from the regular bakery ingredients
- baking is done at a separate time, after the production area has been cleaned
- baked products are stored packed separately from products containing gluten and dairy
Even with these precautions, cross-contamination in a kitchen using both types of ingredients is always a possibility.
We use a variety of nuts and nut butters in our kitchen and we do not recommend that any of our products be consumed by those with a nut allergy.
Great question! No. We do not use lard or other meat byproducts in any of our baking. We’re not raining down on the great bakers out there who do use lard but it’s not our thing.
(We’re also delighted to bake up large orders on Monday and Tuesday – just email us at orders@stickybuns.ca)
Yes, we are an Advance Order Only bakery so we work hard to make the ordering process as easy as possible. We’ll take your advance order right up to 5 pm the day before, and we’ll have your order ready as early as 8 am, 5 days a week. (We’re also delighted to bake up large orders on Monday and Tuesday – just email us at orders@stickybuns.ca)
Please call us at 647-260-9495 or send us a note at orders@stickybuns.ca. We will get back to you quickly!
We are always interested in hearing from bakers who would like to join the Sticky team. Please email us at orders@stickybuns.ca
