FAQ
Please see our Care Guide here: https://stickybuns.ca/care-guide/
You can pick up your order at our store located at 621 St. Clair Avenue West, just a couple of blocks west of Bathurst, or you can select to have your order delivered to McEwan Foods in TD Centre located in the PATH for a delivery fee of $15. McEwan Foods pickup is available Wednesday-Friday excluding statutory holidays.
Depending on the area, the delivery charge is a flat rate of $15 or $30.
- Our $15 delivery area extends throughout the City of Toronto (all postal codes starting with ‘M’).
- Our $30 delivery area includes Mississauga, Oakville, Brampton, Vaughan, Richmond Hill, Markham, and Pickering.
We’ll make sure the delivery of your Sticky order is perfect whether we do it ourselves or use one of our trusted couriers. Our online ordering will guide you through the process to select delivery.
If you live outside of this delivery area, please email orders@stickybuns.ca and we’ll provide a custom delivery quote. If you have any concerns, please contact us.
Our store at 621 St. Clair Ave. W is open Wednesday through Sunday from 9AM to 4PM or until we sell out. You can also arrange for a delivery on these days. Unfortunately we do not deliver on Monday, Tuesday or statutory holidays.
We take the following precautions in making our gluten free and vegan products:
- ingredients are stored separately from the regular bakery ingredients
- baking is done at a separate time, after the production area has been cleaned
- baked products are stored packed separately from products containing gluten and dairy
Even with these precautions, cross-contamination in a kitchen using both types of ingredients is always a possibility.
We use a variety of nuts and nut butters in our kitchen and we do not recommend that any of our products be consumed by those with a nut allergy.
Great question! No. We do not use lard or other meat byproducts in any of our baking. We’re not raining down on the great bakers out there who do use lard but it’s not our thing.
Yes we do! We are located at:
621 St Clair Avenue West, Toronto, Ontario M6C 1A7
See a map to our location.
Our store hours are:
Wednesday – Sunday from 9am to 4pm or until we sell out.
Yes, we love advance orders because they help us plan (and bakers are planners at heart!). When ordering ahead, you can choose between delivery or picking up at our store at 621 St Clair Avenue West, just a couple blocks west of Bathurst. You can also request delivery to TD McEwan Foods at a delivery fee of $15 when you check out. Ordering online is easy, or email us at orders@stickybuns.ca or call us at 647-260-9495 to tell us what you’d like. (but please note – your advance order is only confirmed when you hear back from us)
Please call us at 647-260-9495 or send us a note at orders@stickybuns.ca. We will get back to you quickly!
We are always interested in hearing from bakers and customer service professionals who would like to join the Sticky team. Please email us at info@stickybakery.ca
