FAQ

  • You can pick up your order at either of our 2 pick up locations:
    • Our store at 621 St Clair Avenue West, just a couple blocks west of Bathurst;
    • Downtown in the concourse  (the PATH) at McEwan Foods TD Centre 
  • We will make sure that your order is delivered from our store to your desired pick up locations so that it is ready and waiting for you – there is no charge for this delivery to the pick up spot. 
  • At our store, you won’t need your order form or number, but please be sure to have this information with you or on your phone if you are picking up your order at TD McEwan so that their teams can easily find your order. 

No, we only bake advance orders Wednesday through Sunday so pick ups of advance orders at Sticky are available Wednesday through Sunday, and at McEwan TD Centre on Wednesday through Friday. 

Depending on the area, the delivery charge is a flat rate of $15 or $30.

  • Our $15 delivery area extends throughout the City of Toronto (all postal codes starting with ‘M’).
  • Our $30 delivery area includes Mississauga, Oakville, Brampton, Vaughan, Richmond Hill, Markham, and Pickering.

We’ll make sure the delivery of your Sticky order is perfect whether we do it ourselves or use one of our trusted couriers. Our online ordering will guide you through the process to select delivery.

If you live outside of this delivery area, please email orders@stickybuns.ca and we’ll provide a custom delivery quote. If you have any concerns, please contact us.

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Unfortunately, we cannot accommodate Monday and Tuesday deliveries; we are closed those days and our bakers are not working.

Thank you for asking!  The Sticky kitchen uses many allergenic ingredients such as flour, eggs, butter, milk and nuts. For this reason, we can’t guarantee that there won’t be cross contamination even if a specific product does not have an ingredient added that you need to avoid. For example, our hold-the-nuts sticky buns may have been cross contaminated by nuts, and our gluten free baking may be cross contaminated by flour or non-vegan ingredients – in a busy kitchen using nuts and other ingredients, this is always a possibility. 

Great question! No. We do not use lard or other meat byproducts in any of our baking. We’re not raining down on the great bakers out there who do use lard but it’s not our thing. 

Yes! We offer delicious gluten free and vegan chocolate cupcakes and cake, as well as two icings that are vegan: chocolate and salted caramel (note that ALL our icings are naturally gluten free). 
Please note, however, that while we do our best to bake and package the V/GF products separately from the other baking, cross contamination in a busy kitchen like ours is always a possibility. Please exercise caution in this regard when ordering or serving our V/GF products. 
Yes, all of the products other than the banana puddings can be frozen successfully for up to one week and then thawed at room temperature for about 4 hours. A frozen cake may take up to 6 hours to fully defrost and come to room temperature. The sticky buns can be gently reheated if you like but please note that doing so may cause the cream cheese glaze on the glazed buns to melt.
Yes we do: every 6th item of the same type (eg 6 cupcakes, 6 tarts…) is on us! This discount applies whether you are buying our products in the store or online.

Yes we do! We are located at:

621 St Clair Avenue West, Toronto, Ontario M6C 1A7
See a map to our location.

Our store hours are:
Wednesday – Sunday from 9am to 4pm or until we sell out.

We also have two other pickup locations:
  • Downtown in the concourse  (the PATH) at McEwan Foods TD Centre 
  • At Harvest Wagon, a food emporium located at 1103 Yonge Street (corner of Yonge and Summerhill) 

Yes, we love advance orders because they help us plan (and bakers are planners at heart!).When ordering ahead, you can choose between delivery or picking up at any of these locations:

  • Our store at 621 St Clair Avenue West, just a couple blocks west of Bathurst;
  • Downtown in the concourse  (the PATH) at McEwan Foods TD Centre

Place your advance order up to 30 days before you want it – online is best for us but you can also email us at ORDERS@STICKYBUNS.CA or call us at (647) 260-9495 to tell us what you’d like. (but please note- your advance order is only confirmed when you hear back from us.)

When ordering, you may get a message saying that we are sold out of that item. This is because we have a small kitchen and a maximum amount that we can make in it each day. If this happens, we’re really sorry and we hope that you will try ordering for a different date.

We’d be happy to help you in the store, on the phone (647-260-9495) or by email at orders@stickybakery.ca

We are always interested in hearing from bakers and customer service professionals who would like to join the Sticky team. Please email us at info@stickybakery.ca

We are excited about the strong positive response to our advance ordering options (delivery or picking up at any of 3 locations – read about them here (See FAQ “Where do I pick up my order?) for now we are expanding our customer base in that way. We offer reliable and hassle free delivery throughout Toronto and the GTA.

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Sticky Bakery Toronto Sticky Buns

Sticky Bakery Toronto

Sticky is a local Toronto bakery serving your favourite gooey, sticky, and messy desserts. We use quality ingredients and bake fresh every day for delivery or pickup at our St Clair West bakery location.

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